Lippincott Williams & Wilkins' Comprehensive Medical Assisting
Lippincott Williams & Wilkins' Comprehensive Medical Assisting Lippincott Williams & Wilkins' Comprehensive Medical Assisting

Lippincott Williams & Wilkins' Comprehensive Medical Assisting

Publication Date: March 31, 2012
Availability: In Stock
ISBN/ISSN: 9781451100655
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In the healthcare job market, much has changed in the past few years. Qualified healthcare workers are in demand, and in no area is this so apparent as in medical assisting. The challenges for the programs that train these assistants are multi-faceted:
  • Guidelines, technologies, and the demands of this industry are changing fast. It is hard to keep up with what is new and expected when you have a full classroom.
  • Today’s student brings unique challenges to an educational environment. In addition to skills and tasks, you have to teach critical thinking, professionalism, and communication.
  • In a classroom of mixed generations, ability levels, and learning types, engaging all of the students is critical, but requires a multitude of options, which can be tough to plan for an already time-pressed instructor.
Because of our understanding of the above, Lippincott Williams & Wilkins' Comprehensive Medical Assisting, Fourth Edition, is the medical assisting text designed to meet your challenges. In fact, this dynamic package of text and resources represent more than just a textbook, instead providing a suite of learning resources. This is the one text aimed at making sure that every graduate can quickly change their cap and gown for a set of scrubs and immediately be a vital member of the medical office. We do this by:
  • Providing the content in a way that speaks to students, with an engaging style that puts comprehension and understanding at the forefront of the experience.
  • Putting pedagogy to work in the text through key features like patient education boxes, competency checklists, procedure boxes, etc. We’ve emphasized not only the skill needed, but also continually draw the connection between what a student is learning and what they will need to do when they are working in a medical office.
  • Placing students in the real environment in which they will need to live! Our electronic EMR and PMS software package allows you to train students in a platform already in use in medical offices throughout the country. And to help you train, we provide case studies to help keep make the learning experience as real-world as possible.
  • Showing what we teach through skills videos to help definitively show the procedures and skills described so learners of all styles can better understand.
  • Constantly reinforcing the learning through additional online ancillaries including animations, ESL resources, etc. to round out the experience.
  • Helping instructors lessen planning time, giving them more time with their students, through robust instructor resources including lesson plans, PowerPoints, and more.
  • A competency spreadsheet helps faculty members and students track their progress through the material.
New content in the fourth edition focuses on addressing crucial changes in policy and technology. Without changing the engaging writing style we’re known for, we’ve made sure that the content is up-to-date and in-line with the needs of the market. We’ve added content on emergency preparedness, a crucial topic in today’s medical office. In addition, instructors will be happy to find the latest CAAHEP and ABHES competencies clearly addressed throughout the text.
  • Competencies (CAAHEP and ABHES) addressed in the text, with ancillaries to help instructors and students track their progress
  • Industry-leading EMR/PM software with case studies and user's guides to help train students in the environment they will be working in after graduation
  • Key pedagogical features to help students better understand their text, including chapter outlines, learning objectives, and key terms
  • Boxes and call-outs aimed at providing real-world applicability to the content covered, including Patient Education Boxes, "What If" Boxes, Procedure Boxes, Legal Tip Boxes, and Ethical Tip Boxes
  • A stunning art program to help bring the content to life for students
  • Spanish Terms and Phrases to help engage students from a Spanish-language background
  • Media Menus to address where there are additional free, online resources to supplement the topic in the text
  • Checkpoint Questions help students assess their learning as they progress through the text
  • Warm Ups for Critical Thinking to help strengthen necessary soft skills in addition to the procedures and clinical knowledge required

Judy Kronenberger PhD, RN, CMA(AAMA)

Associate Professor and Program Director, Medical Assistant Program, University of Cincinnati Blue Ash, Blue Ash, Ohio

Laura Durham BS, CMA
Sinclair Community College, Dayton, OH

Denise Woodson MA, MT (ASCP)
Academic Coordinator, Health Professions and Nursing, Smarthinking, Inc., Richmond, VA

Edition: 4
ISBN/ISSN: 9781451100655
Product Format: Hardbound
Trim Size: 10.875 x 8.375
Pages: 1256
Pub Date: March 31, 2012
Weight: 6.05

PART I: Introduction to Medical Assisting
Unit One: Understanding the Profession
Chapter 1: Medicine and Medical Assisting
Chapter 2: Law and Ethics
Chapter 3: Communication Skills
Chapter 4: Patient Education
PART II: The Administrative Medical Assistant
Unit Two: Fundamentals of Administrative Medical Assisting
Chapter 5: The First Contact: Telephone and Reception
Chapter 6: Managing Appointments
Chapter 7: Written Communications
Chapter 8: Health Information Management and Protection
Chapter 9: Electronic Applications in the Medical Office
Chapter 10: Medical Office Management, Safety, and Emergency Preparedness 
Unit Three: Managing Finances in the Practice
Chapter 11: Credit and Collections
Chapter 12: Accounting Responsibilities
Chapter 13: Health Insurance and Reimbursement
Chapter 14: Diagnostic Coding
Chapter 15: Outpatient Procedural Coding
PART III: The Clinical Medical Assistant
Unit Four: Fundamentals of Clinical Medical Assisting
Chapter 16: Nutrition and Wellness
Chapter 17: Medical Asepsis and Infection Control
Chapter 18: Medical History and Patient Assessment
Chapter 19: Anthropometric Measurements and Vital Signs
Chapter 20: Assisting with the Physical Examination
Chapter 21: Sterilization and Surgical Instruments
Chapter 22: Assisting with Minor Office Surgery
Chapter 23: Pharmacology
Chapter 24: Preparing and Administering Medications
Chapter 25: Diagnostic Imaging
Chapter 26: Medical Office Emergencies
Unit Five: Clinical Duties Related to Medical Specialties
Chapter 27: Dermatology
Chapter 28: Orthopedics
Chapter 29: Ophthalmology and Otolaryngology
Chapter 30: Pulmonary Medicine
Chapter 31: Cardiology
Chapter 32: Gastroenterology
Chapter 33: Neurology
Chapter 34: Urology
Chapter 35: Obstetrics and Gynecology
Chapter 36: Endocrinology
Chapter 37: Pediatrics
Chapter 38: Geriatrics
PART IV: The Clinical Laboratory
Unit Six: Fundamentals of Laboratory Procedures
Chapter 39: Introduction to the Clinical Laboratory
Chapter 40: CLIA Compliance and Laboratory Safety
Chapter 41: Phlebotomy
Chapter 42: Hematology
Chapter 43: Urinalysis
Chapter 44: Microbiology and Immunology
Chapter 45: Clinical Chemistry
PART V: Career Strategies
Unit Seven: Competing in the Job Market
Chapter 46: Making the Transition: Student to Employee
Chapter 47: Comprehensive Final Examination
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