What is "Spam"?

Spam is an unsolicited e-mail sent in bulk to a consumer. Spam is usually also unwanted, commercial and sent by automated means.
Source: Wikipedia

In 2003, Congress enacted the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act to curb spam. As required by the Act, the Federal Communications Commission (FCC) adopted rules that prohibit sending unwanted commercial e-mail messages to wireless devices without prior permission. This ban took effect in March 2005. In addition, the Federal Trade Commission (FTC) adopted detailed rules that restrict sending unwanted commercial e-mail messages to computers. To find out more about the FTC’s rules, visit:

http://www.ftc.gov/bcp/conline/edcams/spam/business

LWW.com is CAN-SPAM compliant. We respect your privacy. We do not share the names and e-mail addresses of our subscribers with any third party. See our privacy statement for details about our policy. LWW.com Updates are sent from orders@lww.com (display name: "Lippincott Williams & Wilkins"). This information may help you in your efforts to filter out spam while allowing legitimate e-mail to get through.

What is a "Spam/Bulk Mail" bin, or a Postini account?

A Spam/Bulk Mail bin is a folder in your email account set up by your email provider in order to sort unwanted spam mail away from your inbox. This is often done automatically, but can also be done by the user by using filters. A Postini account enables Email Service Providers to improve users' email experience with Virus Scans and Junk Mail Filtering. In MS Outlook, your junk mail bin will look like this:

How do I prevent email from orders@lww.com that I have subscribed to from being sorted into my spam or bulk mail bin?

Setting up a 'filter' within your email provider is the easiest way to ensure delivery from a trusted email address to your inbox. Every email service provider varies in regards to how this is accomplished. Look for a "white list" or "filter" option within your email, and simply add orders@lww.com to that list or box. To ensure delivery to your inbox within a Postini account, please add orders@lww.com to your address book or approved senders list.

Phishing is a form of email spam received that falsely claims to be an established business (like a bank, or paypal in an attempt to scam the user into providing private information that will be used for identity theft). The e-mail directs the user to visit a web site where they are asked to update personal information, such as passwords, credit card numbers, social security numbers, and/or bank account numbers, that the legitimate organization already has. The Web site, however, is bogus and set up only to steal the user’s information.

How to protect yourself against Phishing:
Never, ever respond to e-mails that ask you for your address, phone number or other seemingly harmless information. Some organizations operate solely to collect this information so that they may use it, in turn, to open up new credit card accounts under the names they collect. This practice is called phishing and it is most commonly used under the guise of eBay and Paypal.

A security lock symbol is displayed by some web browsers (usually in the status bar in the bottom right hand corner, or on the top of the browser to the right of the address bar) to indicate you are viewing a secure web page. You can also tell if you are viewing a secure web page by looking at the text before the website name at the top of your browser, in the address bar. If you see 'https', the web page is secure and it is unlikely that the information you are sending will be intercepted and used for illegal reasons.

If, however, the characters you see are 'http' (without the s), the web page you are viewing is not secure.



Read more security tips from LWW.com