Elements of a Properly Delivered E-Mail Request
Your e-mail to firstname.lastname@example.org must contain the following information:
1. Your name, mailing address, e-mail address, and phone number
2. Company or institution name if applicable
3. Specific material being requested, including: author/editor, book title, edition, year of copyright, page number, and specific material to be used (e.g, figure or table number)
4. Statement as to how the borrowed materials will be used. Please provide as much information as possible, for example, “use in a new book/journal” should also include the name of the new publisher/author/title/edition and whether you require print, electronic, or both types of rights. Requests to use material in a “coursepack” should include the instructor’s name, course name/number, semester, number of students, and whether the coursepack will be print or electronic.
Click here to e-mail email@example.com.
If you are contacting us from a college or university and require PDF files on behalf of students with print-related disabilities, please indicate in the subject line of your request “ALTERNATE FORMAT” or “DISABILITY REQUEST.” A standard request may take up to 3 weeks to process.
For customers (other than LWW authors) requiring RUSH processing within 3 business days, please place “RUSH REQUEST” in the subject line. An additional rush fee of $50 will be added to your invoice.
If you are an LWW AUTHOR REQUESTING TO REUSE CONTENT FROM ANOTHER LWW BOOK, please indicate in the subject line of your request “INTERNAL REQUEST.”
If you are an AUTHOR REQUESTING TO REUSE YOUR OWN MATERIAL, please indicate in the subject line of your request “GRATIS REQUEST.”