Elements of a Properly Delivered E-Mail Request
1. Your name, mailing address, e-mail address, and phone number
2. Company or institution name if applicable
3. Specific material being requested, including: author/editor, book title, edition, 13-digit ISBN, year of copyright, page number, and specific material to be used (e.g. figure or table number)
4. Statement as to how the borrowed materials will be used. Please provide as much information as possible; for example, “use in a new book/journal” should also include the name of the new publisher/author/title/edition and whether you require print, electronic, or both types of rights. Requests to use material in a CME or meeting presentation should include course/meeting name, date(s), name of course/presentation, estimated number of attendees, and whether the presentation will be print, electronic, or both.
Requests to use Material in a Print and/or Electronic Coursepack
Requests for Alternate Format Text for Students
For questions about this form, or this type of request, please contact us at firstname.lastname@example.org
. Indicate in the subject line of your request “ALTERNATE FORMAT” or “DISABILITY REQUEST.”
For customers (other than LWW authors) requiring RUSH processing within 3 business days, please place “RUSH REQUEST” in the subject line. An additional rush fee will be added to your invoice. Please note that a request containing incomplete information may result in a delay in processing.
LWW Authors Requesting to Reuse Content from an LWW Book
Please indicate in the subject line of your request “INTERNAL REQUEST.” Provide all the information requested above.
LWW Authors Requesting to Reuse your own Material
Please indicate in the subject line of your request “GRATIS REQUEST.” Provide all the information requested above.