Procedure boxes. Seventy-one core procedures are presented in this text, including all 25 National Nurse Aide Assessment Program (NNAAP) procedures.
Guidelines (“What You Do/Why You Do It”) boxes. These boxes summarize guidelines for carrying out key nursing assistant actions.
Tell the Nurse! notes highlight and summarize signs and symptoms that a nursing assistant may observe that should be reported to the nurse.
Stop and Think! scenarios. Each chapter concludes with one or more Stop and Think! scenarios. These scenarios encourage students to critically solve problems, and help them to see that many situations they will encounter in the workplace do not have cut-and-dried answers.
Nurse Pam. Nurse Pam, modeled and named after the author of this book, appears throughout the text in various scenarios to help students empathize with their patients or residents.