Description
Written by physicians skilled at coaching colleagues in physician-patient communication, this pocket guide presents practical strategies for handling a wide variety of difficult patient interviews. Each chapter presents a hypothetical scenario, describes effective communication techniques for each phase of the interaction, and identifies pitfalls to avoid. The presentation includes examples of physician-patient dialogue, illustrations showing body language, and key references.
This edition includes new chapters on caring for physician-patients, communicating with colleagues, disclosing unexpected outcomes and medical errors, shared decision making and informed consent, and teaching communication skills. Other new chapters describe clinical attitudes such as patience, curiosity, and hope.
Features
--Chapters are organized around topics identified by AAPP members as important and problematic
--Includes personal expertise of authors
--Each chapter follows a consistent format: Problem, Principles, Procedure, Pitfalls, and Pearls. (5 P’s)
About the Author(s)
- Frederic W Platt MD
- Clinical Professor of Medicine, University of Colorado School of Medicine; Attending Physician, Presbyterian/St. Luke's Hospital, Denver, CO
- Geoffrey H Gordon MD, FACP, FAAPP
- Adjunct Professor of Medicine, Division of General Internal Medicine and Geriatrics, Associate Director, Center for Ethics in Health Care, Oregon Health and Science University, Portland, OR; Staff Physician, Portland Veterans’ Affai
Specs
- Edition: Second
- Product Format: Softbound
- ISBN: 9780781747745
- Trim Size: 4 1/2 x 7 1/2
- Pages: 320
- Pub Date: Mar 22, 2004
- Weight: 1.0
